Plan with confidence

Terms & Conditions

Important information about booking, payments and cancellation arrangements.

Before you book

Good to know

We want your booking experience to be clear and straightforward. The information below is based on the property's earlier website and must be reconfirmed by the owner.

Owner review required before publication.

The deposit and cancellation conditions shown below are carried forward from the previous website for review. Confirm the current rules and ensure the cancellation terms comply with applicable consumer law before making this page live. No bank account information is published in this design.

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Booking confirmation

The previous website required a 50% deposit within 12 hours of booking, with proof of payment emailed to info@serengetiapartments.co.za.

For a one-night booking, the previous policy required payment of the full booking fee in advance.

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Payments & enquiries

Guests should confirm availability and receive verified payment instructions directly from the property or its authorised online booking channel.

Always check that payment details match those on your verified booking confirmation.

Cancellation policy

Cancellation conditions

These are the historic figures displayed on the earlier website. Their exact date ranges are not yet unambiguous and must be approved before use.

Cancellation at the previously stated 40-day threshold

10% charge

Cancellation at the previously stated 21-day threshold

50% charge

Cancellation at the previously stated 14-day threshold

75% charge

Late cancellation or no-show, as defined in the final policy

100% charge

The former website also stated that no fees would be repaid after occupation of the unit. This wording must be reviewed before publication.

Questions before arrival?

We're here to help.

If you need clarification about a booking, deposit, cancellation or any special arrangements, please contact the property before confirming your reservation.

For bookings through third-party platforms, check the conditions provided with your reservation on that platform.

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Choose from three self-catering apartments and enquire about your preferred dates.

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